Privacy Policy For Website

The contents published on this Website are provided by the Directorate of Estates, Ministry of Housing and Urban Affairs. Users are advised to verify the information from the concerned authorities. Neither National Informatics Centre nor Directorate of Estates, Ministry of Housing and Urban Affairs and its allied establishments will not be responsible for the accuracy and correctness of the contents available in this website.

User Provided Information

This website may obtain the information you provide while doing registration. Registration is mandatory. When you register and use the Application, you generally provide (a) your name, mobile no., email address, current city, date of birth and other registration information; (b) Uploading images or documents (c) PAN No. (d) Service details and; (e) information you enter into our system when using the Application, such as contact information and other details. The information you provided may be used for House Allotment, Guest House or Venue Booking.

Automatically Collected Information

In addition, the Application may collect certain information automatically, like the IP address of your device, for Cyber Security Audit Log purpose only.

We may disclose User provided and Automatically Collected Information

As required by law, such as to comply with a subpoena, or similar legal process;

When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;

With our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

Misuse by Non Targeted Users

Website is meant for use by officials of Department and Applicants who wanted to avail the services of Directorate of Estates.


We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorised Public and Nodal Officers who need to know that information in order to operate the Application. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.


This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

By using the website, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at

Published on 23rd October 2023